Terms and Conditions

Welcome to Granos. These Terms and Conditions govern your access to and use of our website and the purchase of products from us. By using our website granos.com.pk, you agree to comply with these Terms and Conditions in full.

1. Introduction

Business Information: Granos, Gulistan-e-Johar, Block 7, Karachi, Pakistan.
Contact: 📞 0332-8444809 | 📧 info@granos.com.pk
Agreement: By using our website and services, you accept these Terms and Conditions.

2. Use of the Website

  • Eligibility: You must be at least 18 years old to use this site.

  • Account Creation: If an account is required, you are responsible for maintaining its confidentiality.

  • User Conduct: You agree not to misuse the website in any way, including hacking, spamming, or violating any laws.

3. Product Information

  • Descriptions: We strive to ensure accurate product details, images, and prices but do not guarantee error-free content.

  • Pricing: Prices are listed in PKR and may change without prior notice.

4. Orders and Payments

  • Order Acceptance: We reserve the right to accept or cancel any order.

  • Payment Methods: Accepted payment options are shown at checkout. Orders are processed upon payment confirmation.

  • Order Confirmation: You’ll receive an email confirmation once your order is placed successfully.

5. Delivery and Shipping

  • Shipping Policy: Please refer to our Shipping Policy page for estimated delivery times, charges, and tracking details.

  • Risk of Loss: Risk transfers to the customer once the order is delivered.

6. Returns and Replacements

  • Refunds & Replacements: See our Return/Refund Policy for full details.

  • Damaged Products: Report any defective or damaged items within 48 hours of delivery.

7. Intellectual Property

  • All content on granos.com.pk (text, graphics, logos, images) is owned or licensed by Granos and is protected by applicable laws.

  • You may not use or reproduce our content for commercial purposes without written consent.

8. Limitation of Liability

  • Disclaimer: Granos shall not be held liable for indirect or consequential damages resulting from use of our website or products.

  • Indemnification: You agree to hold Granos harmless against any claims resulting from your misuse of the site or breach of these terms.

9. Dispute Resolution

All disputes shall be governed by and interpreted in accordance with the laws of Pakistan. Any legal action will be subject to the jurisdiction of courts located in Karachi.

10. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Changes will be posted on this page with an updated date.

11. Miscellaneous

  • Severability: If any clause is found invalid, the remainder will still apply.

  • Entire Agreement: These Terms constitute the complete agreement between you and Granos.

For questions regarding these Terms, contact us at:
📧 info@granos.com.pk  | 📞 0332-8444809 | 🌐 www.granos.com.pk