Privacy Policy

1. Introduction

Welcome to Granos. We are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, share, and secure your data when you visit our website or purchase from our store.

By accessing or using granos.com.pk, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our website or services.

2. Information We Collect

2.1. Information You Provide

  • Contact Information: Name, email, phone number, shipping/billing address when you place an order or contact us.

2.2. Automatically Collected Information

  • Log Data: IP address, browser type, pages visited, time spent, and referring pages.

  • Device Info: Device type, OS, and access time.

2.3. Cookies & Tracking

We use cookies and similar technologies to track user preferences and enhance your browsing experience. You can disable cookies via your browser settings.

3. How We Use Your Information

  • To process and fulfill orders

  • To send order confirmations and updates

  • To provide customer support

  • To communicate promotions or newsletters (with consent)

  • To analyze site performance and improve services

  • To comply with legal obligations

4. Sharing Your Information

We do not sell your data. However, we may share it:

  • With trusted service providers (e.g., payment gateways, courier services)
  • With authorities when legally required
  • During business transitions like mergers or acquisitions

5. Your Choices

  • Access & Update: Contact us to review or change your personal data

  • Marketing Opt-Out: Use the unsubscribe link in our emails

  • Cookie Settings: Managed through your browser

6. Data Security

We use secure technologies to protect your data. While we take every precaution, no digital system is 100% secure. Please take steps to protect your information as well.

7. Updates to Policy

We may revise this Privacy Policy as needed. Any changes will be posted on our website with an updated revision date.

8. Contact Us

For questions or concerns, contact us at:
📧 info@granos.com.pk
📞 0332-8444809
🌐 www.granos.com.pk

9. Consent

By using this website, you agree to the collection and use of information as outlined in this Privacy Policy.