Frequently Asked Questions

Got questions? We’ve got answers. From product details to orders and delivery, find everything
you need to know about your Granos experience right here.

Granos is Pakistan’s leading premium coffee brand, offering fresh roasted beans, brewing equipment, and accessories to elevate your coffee experience at home or work.

We offer single-origin beans, blended coffee, pour-over filters, brewing gear like the V60, flavor syrups, and more.

Yes, all our coffee beans are freshly roasted in Pakistan to ensure peak aroma, flavor, and freshness in every cup.

Yes, we offer delivery across Pakistan. Standard delivery time is 2–5 working days depending on your location.

Yes. We accept returns or exchanges for defective items within 48 hours of delivery. Please ensure the product is unused and in original packaging.

Simply visit www.granos.com.pk, browse your favorite products, add them to the cart, and proceed to checkout.

Yes! We offer custom blending options for cafes, offices, or personal use upon request.

V60 is a pour-over brewing method that uses a cone-shaped dripper to give you full control over the extraction process, resulting in a clean, flavorful cup.

Absolutely. Please contact us at info@granos.com.pk for wholesale or B2B collaboration.

Currently, our products are available online, but we are expanding into select retail and café partners soon.

Subscription plans are in development. You’ll soon be able to receive your favorite coffee at regular intervals without reordering.

You can reach us at 0332-8444809 or info@granos.com.pk. Our support team is available Monday to Saturday, 11 AM to 11 PM.